TERMS AND CONDITIONS
Subject
These Terms and Conditions govern the “ANTONIOLI Members” loyalty program (hereinafter the “Program”), promoted by ANTONIOLI S.p.A., with its registered office at Via Pasquale Paoli, n. 1, 20144; VAT/Tax Code 04308510157 (hereinafter “ANTONIOLI” or “Company”).
By joining the Program, you fully accept the terms and conditions set forth below.
Registration Method
Users can join the Program through the following methods:
- Website: by filling out the dedicated section (https://antonioli.eu/en/pages/loyalty-register-page).
- In-store: at physical store locations, with the assistance of sales staff and according to the dedicated procedures.
Program Structure and Functioning Mechanisms
Upon joining the Program, the user automatically acquires the "Bronze" status. By accumulating points, users can reach higher status levels.
The membership levels are defined based on the number of points the user has, as follows: Bronze (0-750), Silver (751-2,000), Gold (2,001-4,000), Platinum (4,001-10,000), Diamond (>10,001).
The accumulated points are valid for 12 (twelve) months starting from the date of access to the level. The expiration date is set to the last day of the reference month, after which the points can no longer be used. However, the user will maintain the achieved status and its associated benefits for the following period.
If, after the points’ validity period has expired, the user does not make any purchases for an additional 12 (twelve) months, the user will be subject to cancellation from the Program. In this case, the user may request re-registration, starting from the Bronze level.
Point Accumulation Methods
Points can be accumulated through the following activities:
- Program Registration: 100 welcome points upon joining the Program.
- Profile Completion: 50 points for adding a phone number.
- Purchases made online or in-store: 1 point for every euro spent.
- Gift Card Purchase: 1 point for each euro spent, awarded both to the buyer and the beneficiary who uses the gift card.
- Birthday Gift: 10 points awarded to the user in the birth month.
Points for purchases will be credited 14 (fourteen) days after the purchase date, once the absence of returns or exercise of the right of withdrawal is confirmed, which would prevent their final accumulation.
Details on Benefits by Level and Available Rewards
Participation in the Program grants certain benefits depending on the membership level. Some benefits are automatically granted upon reaching the corresponding level, while others can be redeemed by using accumulated points. Higher levels allow the points to be redeemed for specific rewards or exclusive experiences, according to the methods and conditions set by ANTONIOLI.
The rewards listed below are purely indicative and are meant to illustrate the possible benefits at various levels. The rewards and their associated conditions will be communicated to the user through Antonioli Group's communication channels.
Upon registration, the user will receive, free of charge, a welcome coupon consisting of a 15% discount along with 100 points. When transitioning to a new level, the user will be entitled to further discounts and benefits related to the achieved level, as well as an additional welcome gift, consisting of a 15% discount for the next purchase and 50 points. Unless explicitly stated otherwise, discounts and benefits cannot be combined.
Bronze (0 - 750 points)
- Birthday Gift: 20% discount coupon and 10 points.
- Access to private sales.
Silver (751 – 2,000 points)
- All the benefits of the Bronze level.
- Early access to pre-orders.
- Flash Sales: 20% off one weekend per month
Gold (2,001 - 4,000 points)
- All the benefits of the Silver level.
- Fashion Concierge.
- Free shipping on a single order, with no minimum purchase requirement.
- Flash Sales: 20% off two weekends per month.
Platinum (4,001 – 10,000 points)
- All the benefits of the Gold level.
- Free shipping for 12 months.
- Access to extra sales: 10% discounts on selected items or initiatives.
- Invitations to events at Antonioli boutiques: according to conditions specified by ANTONIOLI.
- Sogni Platinum Experience: accessible from 6,000 points, subject to availability, according to conditions set by ANTONIOLI.
Diamond (10,000+ points)
- All the benefits of the Platinum level.
- Invitations to fashion shows: accessible from 20,000 points, according to conditions set by ANTONIOLI.
- Exclusive Trip: (invitation to fashion shows and accommodation) available with 30,000 points according to conditions set by ANTONIOLI.
- Sogni Diamond Experience: accessible from 10,000 points (subject to availability, according to conditions set by ANTONIOLI).
Limitations and Modifications
ANTONIOLI reserves the right to modify, suspend, or revoke the Program and its content at any time, without prior notice and without any right to compensation or indemnification for users.
ANTONIOLI also reserves the right to revoke or cancel the points earned in case of abuse or violation of these terms, and to take any other measures deemed necessary to ensure the fairness and regularity of the Program.
Admission Right
The Program is exclusively for individuals who are of legal age.
Participation is not allowed for those who use the Program for illicit or commercial purposes. If ANTONIOLI detects non-compliant usage, it reserves the right to take appropriate measures, including blocking or canceling the account.
Privacy and Personal Data Processing
Users' personal data collected during the Program will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable national data protection laws.
Detailed information regarding data processing methods, purposes, storage, and the rights of data subjects is available in the Privacy Policy published on ANTONIOLI's website.
By accepting these terms, the user acknowledges that they have reviewed the aforementioned Privacy Policy.
Last Update
These terms are effective from 19-02-2025 and remain valid until any modifications, suspension, or revocation, which ANTONIOLI reserves the right to make at any time.