LANGUAGE SHIPPING
Shipping/Currency: Australia/$
PRICES AND PAYMENT METHODS

 

PRICES AND CURRENCIES

Prices shown on Antonioli.eu and final invoices will be in Euros (EUR) for all the shipping countries except for the following: Switzerland, United Kingdom, United States, Russian Federation, China, South Korea, Hong Kong, Canada, Japan and Australia.

For the countries shown above, customers will be charged in their local currency.

ANTONIOLI.EU suggests customers contact their bank for any information regarding commissions related to their transaction.

 

 

PAYMENT METHODS

ANTONIOLI.EU accepts the following payment methods:

- Credit card

- PayPal

- Klarna 

ANTONIOLI.EU reserves the right to double check a transaction directly with the bank or PayPal. Such verifications may cause delays in the processing of the order.

 

CREDIT CARD

Antonioli.eu accepts the following credit/debit cards: Visa, Visa Debit, Mastercard, MasterCard Debit,American Express and Maestro.
Your credit card details will be sent to Shopify Payments platform, guaranteeing the highest level of security of the transaction.

 

PAYPAL

By clicking on Paypal, customers will be transferred to the PayPal website and can pay directly with their PayPal account.
ANTONIOLI.EU reserves the right to process orders only if the shipping address matches the address verified by Paypal. 

 

PREVENT ONLINE FRAUDS

Antonioli S.r.l. (hereinafter also referred to as the "Company") conducts, through its website, retail trade in clothing, footwear, and accessories for individuals. Purchases can be made through customer registration on the Company's website and the creation of a personal online profile. Alternatively, in the absence of registration, customers can proceed directly with the purchase through the website. Within this activity, the Company has developed a process aimed at preventing fraud attempts by users.

Specifically, in cases where Antonioli S.r.l. detects the presence of fraud risk during the purchase process (cases that the Company has committed to describing within the general terms of sale), the Company will proceed with user identification. Firstly, the correspondence of the email address used by the user with the addresses of registered customers will be verified. Subsequently, Antonioli S.r.l. will, through its customer care office, send a communication (via email) to the customer, requesting a copy of the identification document and a copy of the credit card (with only the last four digits of the card visible).

This request is necessary to verify the customer's identity, and regarding the four digits of the credit card, to confirm that these digits correspond to those used to place the order; it is emphasized that these digits are the only ones visible to Antonioli S.r.l. within the e-commerce platform (Shopify) purchase process.

It is noted that both law enforcement and customers subject to fraud or attempted fraud have often requested the Company to perform these verifications by providing the last four digits of the card, as this method satisfactorily allows tracing fraudulent purchases and collecting necessary details for filing a report with the competent authority.

On the legitimacy of processing a copy of the identification document and a copy of the credit card with only the last four digits visible, the Company, in the face of fraud attempts, has the obligation to verify the customer's identity based on its legitimate interest in protecting itself from illicit activities and in accordance with what will be indicated in the online published General Sales Conditions.

This verification is carried out through the request for a copy of the identification document and a copy of the credit card, with only the last four digits visible. According to the provisions of the Data Protection Authority (Decision of October 27, 2005, No. 1189435), the request for a copy of the identification document can be justified in two cases: (i) in the presence of a legal provision expressly requiring the acquisition and storage of a copy of a document, (ii) in cases where the data controller must demonstrate having identified the data subject with more accurate methods, considering the particular context or operation to be carried out.

In this case, we believe that the operation to be carried out (preventing fraud) requires more accurate identification methods, and therefore, the request for a copy of the document is justified, considering that the collection of personal data is strictly necessary for the purposes pursued.

The Data Protection Authority has not explicitly expressed its opinion on the copy of the credit card (with only the last four numbers visible); however, since this data is also strictly necessary to achieve the stated purposes (fraud prevention), we do not see critical issues regarding its processing.

That being said, the processing must comply with the provisions of the legislation on the processing of personal data. In particular:

  • Consumers must be informed about the processing of their personal data.
  • Access to information must be allowed only in cases indicating fraud attempts and only by authorized parties.
  • The Company must determine specific retention periods, and documentation must be kept only until the purposes are achieved, after which it must be deleted.

Additionally, given the collected data, it is advisable to ensure the encryption of the collected data if not already implemented.

In conclusion, in light of the above, Avvera S.r.l., a company providing consulting services to Antonioli S.r.l. regarding regulatory compliance in the field of personal data protection, has provided the Company with:

  • The website's Privacy Policy, within which the types of data processed include a copy of the identification document and a copy of the credit card (with only the last four digits visible), in cases where this is necessary to counter fraud attempts.
  • The Data Retention Policy, specifying that data collected within the fraud prevention process will be retained only for the time necessary for customer identification and will be deleted thereafter.

Antonioli S.r.l. has committed to:

  • Ensure access to documents necessary for the anti-fraud procedure, limited to individuals identified as responsible for the process, who will also be responsible for the secure and irreversible deletion of collected data.
  • Adopt appropriate technological security measures to protect collected data (e.g., data encryption system).
  • Provide a detailed description of the circumstances triggering the anti-fraud procedure and the need to identify the customer through the collection of a copy of the identification document and a copy of the credit card (with only the last four digits visible) within the General Sales Conditions published on the website.