SHIPPING INFORMATION

ANTONIOLI.EU ships worldwide via DHL Logistics. 

 

HOLIDAY SHIPPING CUT OFF DATE

Please find below the cut off dates to ensure your gifts arrive on time for the holidays:

Italy: Place your order by December 19th

Europe: Place your order by December 19th

United Kingdom: Place your order by December 18th

Rest of the World: Place your order by December 19th

For orders placed with the Economy shipping method (where available), the cut-off date is December 16th.

Please note that delivery timelines and any delays caused by external factors such as couriers or customs are beyond Antonioli’s control.

 

DELIVERY TIMES

Please find below the estimated delivery times (once the parcel has been handed to DHL):

DHL Express

Italy 1-2 working days

Europe and European Union 2-3 working days

United Kingdom 2-3 working days

Rest of the world 2-3 working days

 

DHL Economy

France 3-6 working days

Spain 3-7 working days 

Germany 3-6 working days

Switzerland 5-7 working days

United Kingdom 4-9 working days

Rest of Europe 3-5 working days

 

ANTONIOLI.EU cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond ANTONIOLI.EU's control.

 

SHIPPING COSTS

ANTONIOLI.EU shipping costs according to geographic area are listed below, the free shipping is guaranteed exclusively if the shipping threshold is exceeded with one or more full-priced products:

 

COUNTRY	DHL EXPRESS SHIPPING COSTS	DHL ECONOMY SHIPPING COSTS	FREE SHIPPING
ITALY	€ 10		For orders above € 400
EUROPEAN UNION	€ 20	€ 14	For orders above € 400
UNITED KINGDOM	£ 20	£ 16	For orders above £ 660
SWITZERLAND	CHF 25	CHF 18	For orders above CHF 400
JAPAN	¥ 6.660		For orders above ¥ 121.000
USA	$ 25		For orders above $ 880
CANADA	CAD 45		For orders above CAD 1.540
SOUTH KOREA	₩ 60.000		For orders above ₩ 1.100.000
CHINA	¥ 390		For orders above ¥ 6.600
HONG KONG	HKD 350		For orders above HKD 7.700
AUSTRALIA	AUD 60		For orders above AUD 1.430
RUSSIA	RUB 4.500		For order above RUB 48.800
REST OF THE WORLD	€ 40		For orders above € 880

 

 

 The prices indicated on the website include VAT and customs duties for the following countries:

USA, Japan, Switzerland, UK, Hong Kong, Canada, Australia, South Korea and China.

Please note that for all the countries not mentioned above, customers are responsible of any duty and tax fees. This amount is to be corresponded to the carrier, according to the process recommended by the carrier itself.

Please also note that in case that, for any reason, customer refuses the delivery of the parcel, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer.
This amount will be deducted from the total amount of the refund due.

 

SHIPMENT TRACKING

Customers receive an email from DHL providing the tracking number (AWB) relating to the order.
To monitor the status of an order, please visit the official DHL website http://www.dhl.com/en.html and insert the tracking number sent via e-mail in the “Track Your Shipment” area.

 

PERFUMES SHIPMENTS

Perfumes are deemed “dangerous goods” and are subject to the IATA regulations for air transport. Perfumes will be shipped with specific packaging boxes and seals and cannot exceed 150 ml.

 

Please note that perfumes can only be shipped in the following countries:

Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portogallo, San Marino, Slovakia, Slovenia, Spain, Switzerland, United Kingdom, United States of America, Vatican City.

When an order includes a perfume as well as other clothing merchandise, perfumes will be processed separately from the customized ANTONIOLI.EU box. In addition, perfumes cannot be packed in gift boxes.

 

WARNING FOR SHIPMENTS TO THE RUSSIAN FEDERATION

ANTONIOLI.EU informs that jewellery cannot be shipped to the Russian Federation.